We bought a micro maxi pro, with streamers, folding capability, shoulder strap, and matching micro light. When we got it our 3 year old was over the moon for the scooter and it's whole setup but the light wouldn't work.
Micro support staff worked with us, with a video of the issue, confirmation receipt and a few weeks we had our matching, functional scooter light!
Our son is still over the moon for his scooter and , as a bigger 3 year old (40+ lbs), shows a confidence that he didn't have on the smaller mini micro we had before. It is a pleasure to watch and it is lovely to know we can count on the Micro company to stand behind their products. We have used the scooter daily, and now we can have even more fun at night! Thank you.