Normal processing time (this is the time our team is packing your order before it ships) is 1-2 business days. Normal processing/packing time also applies to expedited shipping methods.
Please note, during Holiday Sale Periods (Nov - Dec), processing times may be extended due to higher order volumes.
Shipping notices are sent out at the time orders are shipped. (Exceptions may also apply for any order which requires additional review for various reasons). Transit time varies depending on the customer proximity to our warehouse, located in Grand Rapids, MI.
Estimated deliveries are provided to give a general idea of arrival times. These dates are not guaranteed, as unexpected delays are always possible. Micro Kickboard is not responsible in the event your package does not arrive by the provided date.
All scooter and kickboard orders ship via UPS, which typically arrive within 1 – 5 business days after shipping.
Most parts and smaller item orders (not containing a scooter) ship via USPS, and typically do not require more than 5-7 business days of transit time.
Micro Kickboard utilizes Shipping Address Validation Software to confirm accurate addresses for all customer orders to help ensure that products can be successfully delivered, increase on-time deliveries, and reduce courier address correction charges. By placing an order on MicroKickboard.com, you are agreeing to the use of this software to expedite delivery to your accurate address.
** Free shipping offers are only applicable for orders with ground shipping to the continental United States. Orders shipping to Alaska, Hawaii, and Puerto Rico are not eligible for free shipping offers: additional shipping fees will be required.