PROCESSING AND SHIPPING TIME?
We are currently shipping orders within 2-5 business days. Exceptions may apply for any order which requires additional review for various reasons. Transit time varies depending on the customer proximity to our warehouse, located in Grand Rapids, MI.
All scooter and kickboard orders ship via UPS, which typically arrive within 1 – 5 business days after shipping.
Most parts and smaller item orders (not containing a scooter) ship via USPS, and typically do not require more than 5-7 business days of transit time.
Orders shipping to Alaska, Hawaii, and Puerto Rico are not eligible for free shipping offers. Additional shipping fees will be required.
If you need expedited shipping, please contact our office for shipping quote, at (888) 236-5657 M-F 9am-5pm EST.
*Please note, all orders, including orders placed with expedited shipping options, are subject to processing time.