Refund policy
Returns
To be eligible for a return, an item must be purchased in the last 30 days. The item must be in brand new, unused condition and must have been purchased from microkickboard.com.
Returns are not valid on accessories, helmets, parts, or Warehouse Deals/Discontinued.
Start your return online using this form. Use the emailed return label to send your merchandise back. A fee of $10 will be deducted from your refund for the use of this label, which covers return shipping/restocking.
Exchanges
For exchanges, please return your current item(s) for a refund using this form. A fee of $10 will be deducted from your refund for the use of this label, which covers return shipping/restocking.
You can then place a brand-new order (ASAP!) for the desired merchandise.
Upon receipt of any returned items, we will process the refund within 5-7 business days. We reserve the right to refuse any returns that are not received in new/unused condition.
Item Received as Gift?
If you received the item as a gift, we are able to offer store credit for any returned items; the store credit would equal whatever the purchaser spent on the item in the original order. For this to work, the item(s) need to be originally purchased on our direct website. You can begin your return for gifts using this form.
Similar to other refunds, we would have the gift card processed and emailed over within 2-3 business days. Please contact us if you have any questions regarding returns:
or
888-236-5657 (Monday through Friday, 9am to 5pm EST)